Privacy Policy
Our website respects your privacy and seeks to protect your personal data. The privacy policy explains how we collect and use your personal data under specific conditions. It also outlines the measures we take to ensure the privacy of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices outlined in this policy.
Protecting your data is of utmost importance to us. Therefore, your name and other related information are used in accordance with the privacy policy. We collect information when necessary or directly relevant to our transactions with you.
We retain your data according to the law or for the purposes for which it was collected.
You can browse the website without providing any personal data, and your identity remains anonymous throughout your visit unless you have a specific account on the site accessed through a username and password.
Data We Collect:
We may need to collect your information if you wish to make a purchase request from our website.
We collect, store, and process the necessary data to follow up on your purchases from our website and secure any potential claims that may arise later. This includes personal information such as name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and payment card details.
The information you provide enables us to process your requests and provide you with the services and information available on our site that you requested. Additionally, we use the information you provide to manage your account with us, verify online financial transactions, perform data load auditing operations from the website, identify website visitors, and develop and customize website pages and/or content for users. We also conduct various research related to the population demographic and send useful or requested information to users, such as information about products and services, as long as you do not object to being contacted about it. Communication is carried out via email to provide you with details about products and other services if you so desire. If you prefer not to receive any promotional and marketing communications, please opt-out of this option at any time.
We may provide your name and address to a third party for the purpose of delivering your purchase order (e.g., the delivery agent or supplier).
While we may be able to store details related to your current order on our website, we cannot directly retrieve them for security reasons. By logging into your account on the website, you can access the information and details of your past or upcoming purchases. You can also manage your address details. It is your responsibility to keep your personal data confidential when accessing it and not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is a result of our mistake.
Other Uses of Your Personal Information:
We may use your personal information for opinion surveys and marketing research purposes with your consent, ensuring full confidentiality. You can withdraw your consent at any time. We do not send any responses to any third party. Your email address is only disclosed if you wish to participate in contests. We keep survey responses completely separate from your email address.
We may send you information about us, the website, or our other websites, products, sales, offers, or newsletters. If you do not wish to receive this additional information (or any part of it), please click the "Unsubscribe" link found in any email sent to you, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, national holidays, and religious holidays) from the time we receive your notice. We will contact you to inquire about the unclear information.
We may use some data, while ensuring full privacy and confidentiality on the website, for other purposes, including verifying user locations and tracking their visits to the website or links provided in emails when they subscribe to receive them. We may provide such anonymous data, which does not allow for the identification of your actual personality, to a third party, such as publishers, for example. However, this data will not lead to identifying your identity (because it is not specific to your identity).
Competitions:
Regarding any competition, we use the data to notify the winners and announce our offers. You can find more details about the participation terms for each competition separately.
Other Parties and Website Links:
We may transfer your information to companies within our group or to our agents and contractors to assist us in related transactions in accordance with the privacy policy. For example, we may engage a third party to help us with delivering products to you, receiving payments from you, using them for statistical purposes, marketing research, or to assist our customer service team. We may need to share information with a third party for fraud protection and credit risk reduction. If our company or a part of it is sold, we may have to transfer our databases, including your personal information. Other than what is stated in the privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless it is necessary for the purposes stated in this privacy policy or if required by law. The website may contain advertisements from third parties or links leading to other websites or frames for other websites. Please be aware that we are not responsible for the privacy policy of any third party or the content of those policies applied on other websites. Additionally, we are not responsible for any third party to whom your data is transferred in accordance with the privacy policy.
Cookies:
Acceptance of cookies is not a fundamental requirement to visit the website. However, we note that using the "cart" functions on the website and requesting any item requires enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the website. Your browser stores these files on your hard drive. Cookies can be used to identify your Internet Protocol (IP) address, saving you time when you are on the website or wish to visit it. We use cookies to ensure your convenience when browsing this website (e.g., remembering your identity when you want to modify your shopping cart without the need to re-enter your email address) and not for obtaining or using any other information about you (e.g., for targeted marketing purposes). You can adjust your browser to not accept cookies, but this may limit your use of the website. We assure you that our use of cookies does not contain any personal or private information, and they are free from viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the website, Google Analytics relies on cookies, which are small text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators about their activities, and provide other services related to the website's activities and Internet use. Google may also transfer this information to third parties when required by law or when a third party processes information on behalf of Google. Google will not link your IP address to any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please consider that you may not be able to use the full functionality of the website. By using this website, you agree that Google may use your data as described above and for the purposes mentioned above.
Security:
We use appropriate security techniques and procedures to prevent any unauthorized or illegal access, loss, or destruction of your information. When we collect data through the website, we store your personal information on a database within a secure server. We use firewall systems on our servers. When we collect electronic payment card details, we protect them using encryption, such as Secure Socket Layer (SSL). Therefore, it is difficult for any intruder to decipher your information since we cannot guarantee full protection. We strongly advise you not to send credit card or ATM card details when communicating with us electronically and without encryption. We provide direct financial, electronic, and procedural guarantees on the process of collecting, storing, and disclosing your information. Our security procedures may require us to request proof of your identity before disclosing your personal information. It is your responsibility to protect your password and computer from any unauthorized use.
Customer Rights:
If you are concerned about your data, you have the right to request access to the personal data we hold about you or have transferred to us. You have the right to request us to correct any errors in your personal data, and we will do so for free. You also have the right to ask us, at any time, to stop using your personal data